--- title: Post sale description: Assembly assistance service, spare parts and scheduled assistance contracts. --- [Skip to content](https://www.incold.it/en/post-sale#main-content) Search Compare Models Reserved area English - [Deutsch](https://www.incold.it/de/postverkauf) - [Español](https://www.incold.it/es/postventa) - [Français](https://www.incold.it/fr/vente-par-correspondance) - [Italiano](https://www.incold.it/it/post-vendita) [![Incold logo](https://www.incold.it/hubfs/Incold_CMYK.svg "Incold logo")](https://incold-25325175.hs-sites-eu1.com/en/) - Company Show submenu for Company - Show submenu for - Incold Show submenu for Incold - [Imprint ](https://www.incold.it/en/about-us) - [Who we are ](https://www.incold.it/en/about-us#numbers) - [Sustainability ](https://www.incold.it/en/about-us#sustainability) - [Vision and Code of Ethics ](https://www.incold.it/en/vision) - Certifications Show submenu for Certifications - [Corporate Certifications ](https://www.incold.it/en/corporate-certifications) - [Product Certifications ](https://www.incold.it/en/product-certifications) - The Arneg Group Show submenu for The Arneg Group - [History and values ](https://www.incold.it/en/history) - [Brands ](https://www.incold.it/en/brands) - Products Show submenu for Products - Show submenu for - [![Modular cold rooms](https://www.incold.it/hs-fs/hubfs/Immagini%20Header/Nuove%20immagini%20header%2006-04-23/01_Celle-Frigorifere-modulari-Multi%26Evo.jpg?width=275&height=232&name=01_Celle-Frigorifere-modulari-Multi%26Evo.jpg) Modular cold rooms ](https://www.incold.it/en/products/modular-cold-rooms) - [![Isothermal panels](https://www.incold.it/hs-fs/hubfs/Immagini%20Header/Nuove%20immagini%20header%2006-04-23/02_Pannelli-industriali-Bigisopanels.jpg?width=275&height=232&name=02_Pannelli-industriali-Bigisopanels.jpg) Isothermal panels ](https://www.incold.it/en/products/isothermal-panels) - [![Isothermal doors](https://www.incold.it/hs-fs/hubfs/Isodoors-menu_03.jpg?width=275&height=232&name=Isodoors-menu_03.jpg) Isothermal doors ](https://www.incold.it/en/products/isothermal-doors) - Show submenu for - [![Rapid doors](https://www.incold.it/hs-fs/hubfs/Immagini%20Header/Nuove%20immagini%20header%2006-04-23/04_Porte-rapide-Incoldactive.jpg?width=275&height=232&name=04_Porte-rapide-Incoldactive.jpg) Rapid doors ](https://www.incold.it/en/products/rapid-doors) - [![Incold Engineering & TK Projects](https://www.incold.it/hs-fs/hubfs/Immagini%20Header/Nuove%20immagini%20header%2006-04-23/06_Incold-engineering.jpg?width=275&height=232&name=06_Incold-engineering.jpg) Incold Engineering & TK Projects ](https://www.incold.it/en/incold-engineering) - [![Special insulation](https://www.incold.it/hs-fs/hubfs/Immagini%20Header/Nuove%20immagini%20header%2006-04-23/05_Coibentazioni-specializzate.jpg?width=275&height=232&name=05_Coibentazioni-specializzate.jpg) Special insulation ](https://www.incold.it/en/specialized-insulation) - Services and Support Show submenu for Services and Support - Show submenu for - Tailored for you Show submenu for Tailored for you - [Technical Support ](https://www.incold.it/en/post-sale) - [3D Graphic Configurator ](https://www.incold.it/en/3d-graphic-configurator) - [Projects ](https://www.incold.it/en/case-studies) - [News ](https://www.incold.it/en/blog) - Contact Show submenu for Contact - Show submenu for - Locations Show submenu for Locations - [How to reach us ](https://www.incold.it/en/how-to-reach-us) - [Other Locations ](https://www.arneg.com/en/arneg-group) - Contact us Show submenu for Contact us - [Request Information ](https://www.incold.it/en/how-to-reach-us#request) - Work with us Show submenu for Work with us - [Open Positions ](https://www.incold.it/en/work-with-us) - [Spontaneous application ](https://www.incold.it/en/work-with-us#spontaneous) - [The Arneg Group ](https://www.arneg.com/en/arneg-group) Search Compare Models Reserved area English - [Deutsch](https://www.incold.it/de/postverkauf) - [Español](https://www.incold.it/es/postventa) - [Français](https://www.incold.it/fr/vente-par-correspondance) - [Italiano](https://www.incold.it/it/post-vendita) 1. Home 2. Services and Support 3. Tailored for you 4. Technical Support # Post sale Assembly service, spare parts and scheduled service contracts. Scroll ### Service - Support ![Incold-4-settori](https://www.incold.it/hs-fs/hubfs/Incold-4-settori.jpg?length=20&name=Incold-4-settori.jpg) We offer after-sales service by entering into on-call or preventive service contracts. We employ in-house teams of trained Incold technicians, and external teams trained to ensure timely and prompt service. Using a specially developed platform, we handle calls in real time and respond H24. For support requests, write to  [**SERVICE@INCOLD.IT**](mailto:service@incold.it) [![SERVICES ASSISTANCE](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/25325175/cd83c755-8b2c-46ed-b7ff-563e12ab5b83.png)](https://hubspot-cta-redirect-eu1-prod.s3.amazonaws.com/cta/redirect/25325175/cd83c755-8b2c-46ed-b7ff-563e12ab5b83) ### Spare parts We boast a dedicated service for spare parts - we offer quick quotes and shipping within 48 hours. Are you already our customer? write to  [**RICAMBI.INCOLD@INCOLD.IT**](mailto:ricambi.incold@incold.it) ![Ricambi-Incold](https://www.incold.it/hs-fs/hubfs/Ricambi-Incold.jpg?length=20&name=Ricambi-Incold.jpg) [![SPARE PARTS ASSISTANCE](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/25325175/79043bcc-95a8-4fa5-8ea4-1c8d52a4c81a.png)](https://hubspot-cta-redirect-eu1-prod.s3.amazonaws.com/cta/redirect/25325175/79043bcc-95a8-4fa5-8ea4-1c8d52a4c81a) --- ## Videogallery  Visit our youtube channel to find tutorials on product assembly and spare parts   ##### MULTI cell assembly tutorial   ##### FILO ALU Glazing Assembly Tutorial   ##### Sliding door handle assembly - Incold Show submenu for Incold - [Imprint](https://www.incold.it/en/about-us) - [Who we are](https://www.incold.it/en/about-us#numbers) - [Sustainability](https://www.incold.it/en/about-us#sustainability) - [Vision and code of ethics](https://www.incold.it/en/vision) - Products Show submenu for Products - [Multi&Evo System](https://www.incold.it/en/products/modular-cold-rooms) - [Bigisopanel](https://www.incold.it/en/products/isothermal-panels) - [Incoldisodoors](https://www.incold.it/en/products/isothermal-doors) - [Incoldactive](https://www.incold.it/en/products/applications) - [Projects](https://www.incold.it/en/incold-engineering) - [Special insulation](https://www.incold.it/en/specialized-insulation) - Services and support Show submenu for Services and support - [Technical Support](https://www.incold.it/en/post-sale) - [3D Graphic Configurator](https://www.incold.it/en/3d-graphic-configurator) - [Packaging waste management](https://www.incold.it/hubfs/incold_etichettatura_imballaggi.pdf) - Contacts Show submenu for Contacts - [How to Reach Us](https://www.incold.it/en/how-to-reach-us) - [Other Locations](https://www.arneg.com/en/arneg-group) - [Work with us](https://www.incold.it/en/work-with-us) Technical assistance Italy 24/24 Do you need help? [Write to us now](https://incold-25325175.hs-sites-eu1.com/en/how-to-reach-us#request) Call us [+39 0425-396666](tel:0425-396666) Follow us on: [![facebook](https://www.incold.it/hubfs/raw_assets/public/Incold/images/socials/facebook.svg) ](https://www.facebook.com/incoldspa) [![instagram](https://www.incold.it/hubfs/raw_assets/public/Incold/images/socials/instagram.svg) ](http://www.instagram.com/arnegworld) [![linkedin](https://www.incold.it/hubfs/raw_assets/public/Incold/images/socials/linkedin.svg) ](http://www.linkedin.com/company/arneg-group-italy-) [![youtube](https://www.incold.it/hubfs/raw_assets/public/Incold/images/socials/youtube.svg) ](https://www.youtube.com/channel/UCM5BKtWJzT7GmGNWDXToUnA/www.incold.it) © 2026 INCOLD S.p.A. All rights reserved | P.IVA IT 01166700292 | [Imprint](https://www.incold.it/en/post-sale#) [Privacy Policy](https://www.incold.it/en/privacy-policy) [Cookie Policy](https://www.incold.it/en/cookie-policy) Cookie Settings Subscribe to the newsletter **INCOLD S.p.A. with sole shareholder** Via Grandi, 1 - 45100 Rovigo, Italy Tel.+39 0425.396.666 E-mail: [info@incold.it](mailto:info@incold.it) C.F./Reg.Imprese Rovigo IT: 02639550280 VAT identification number: IT 01166700292 Registered capital € 5.170.000 i.v. - R.E.A. Rovigo n. 111137 Sole shareholder: Arneg S.p.A.- Italy